Speedy Housing Solutions, LLC Privacy Policy for SMS Messaging

At Speedy Housing Solutions, LLC (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information we gather when you subscribe to our SMS messaging services.

This Policy is a legally binding agreement between you (“User”, “you” or “your”) and Speedy Housing Solutions, LLC (“Speedy Housing Solutions, LLC”, “we”, “us” or “our”). If you are entering into this Policy on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Policy, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Policy, you must not accept this Policy and may not access and use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ.

1. Information We Collect

When you opt in to receive SMS messages from us for property-related updates, we may collect the following information:

• Phone Number: Necessary to send SMS messages.
• Opt-In Confirmation: Proof of your consent to receive SMS messages.
• Property Information: If applicable, information about the property you own, lease, or are interested in (e.g., property address, tenant, or lease details).
• Message Data: Content of messages exchanged, such as maintenance alerts, rent payment reminders, and important property updates.
• Location Data: We may collect location data based on your phone's IP address or other identifiers for compliance with local regulations.

2. How We Use Your Information

We use the information collected for purposes including:

• To Send Property-Related SMS Messages: This includes updates such as rent reminders, maintenance notifications, security alerts, or property management information you have agreed to receive.
• Property Service Improvements: To analyze feedback and interaction history to improve our property management services.
• Compliance and Security: To meet legal obligations, including Arizona property laws and 10DLC messaging regulations.

3. Consent and Opt-Out

By opting into our SMS messaging service, you consent to receiving property-related messages as described in this policy. You may opt out at any time by replying “STOP” to any SMS message you receive from us, or by contacting our office at 480-809-9777.

4. Data Sharing and Third Parties

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information with:

• Service Providers: Vendors who assist in sending SMS messages or maintaining the properties, such as maintenance service providers or property security teams.
• Legal Compliance: As required by law or local Arizona property regulations, or to protect the rights, property, or safety of our company, tenants, or homeowners.

5. Data Security

We implement security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, SMS messaging is subject to the phone carrier’s security measures which are out of our control. We cannot guarantee absolute privacy of any information provided through SMS messaging since every phone carrier has their own individual privacy policies.

6. Data Retention

We retain your information as long as you are subscribed to our SMS messaging service or reside in or manage a property we oversee, and for a reasonable period thereafter to comply with Arizona property laws or for legitimate business reasons.

7. Your Rights

In Arizona and under applicable laws, you may have the right to:

• Access Your Information: Request the personal information we have about you.
• Request Deletion: Request deletion of your personal information, subject to our need to retain certain data for property management purposes.
• Withdraw Consent: Opt out of SMS messaging at any time by replying “STOP” or contacting our office.

8. Children’s Privacy

Our SMS messaging service is intended for adults over the age of 18. We do not knowingly collect personal information from individuals under 18 without parental consent.

9. Changes to this Policy

We may update this Privacy Policy periodically to reflect changes in our services or compliance obligations. Any changes will be communicated by updating the "Effective Date" at the bottom of this policy.

10. Contact Us

For any questions regarding this Privacy Policy or your personal data, you may contact us at: 480-809-9777.

Effective Date: 10/1/2024

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